Privacy Policy
Last Updated: December 2, 2024
This Privacy Policy outlines our policies and practices regarding the collection, use, and disclosure of your information when you use our services. It also informs you of your privacy rights and how the law protects you.
We use your personal data to provide, enhance, and personalize our services. By using our services, you consent to the collection and use of information in accordance with this Privacy Policy.
Interpretation and Definitions
Interpretation
Words with their initial letters capitalized have specific meanings as outlined below. These definitions apply whether used in singular or plural form.
Definitions
- Account: A unique identifier that provides access to our services or parts of it.
- Company: Glaze Dental & Breath Clinic Limited, 17J Admiral Ayinla Way, Lekki Phase 1, Lagos, Nigeria (referred to as “Company,” “We,” “Us,” or “Our”).
- Cookies: Small files placed on your device to track browsing activities and enhance user experience.
- Country: Nigeria.
- Device: Any device capable of accessing the services, such as a smartphone, tablet, or computer.
- Personal Data: Information that can identify an individual directly or indirectly.
- Service: The website and its features, including appointment scheduling.
- Service Provider: A third party processing data on behalf of the company to facilitate services.
- Usage Data: Automatically collected data such as IP addresses, browser details, and time spent on the service.
- Website: www.glazedental.com.ng.
- You: The individual or entity accessing and using the services.
Collecting and Using Your Personal Data
Types of Data Collected
- Personal Data: Email, name, phone number, and other data provided when creating an account or scheduling appointments.
- Usage Data: Includes IP address, browser type, time spent on pages, and diagnostics to improve service quality.
Appointment Features
Our website allows you to schedule appointments with our clinic through an easy-to-use online calendar. When booking an appointment, we may collect additional information, such as your preferred date, time, and specific services required.
Tracking Technologies and Cookies
We use cookies, tags, and similar technologies to improve your experience:
- Necessary Cookies: Ensure essential website functions, such as authentication.
- Preference Cookies: Store choices like language settings or preferred appointment slots.
- Analytics Cookies: Help us analyze site performance and improve functionality.
Use of Your Personal Data
We use your personal data to:
- Provide and maintain services, including managing appointments.
- Improve service delivery and customize user experiences.
- Notify you of updates and promotions.
- Analyze trends and optimize website performance.
Retention of Your Personal Data
We retain your personal data only as long as necessary for the purposes outlined in this policy. Appointment records and data are stored securely for operational purposes or legal obligations.
Disclosure of Your Personal Data
Your data may be shared in the following circumstances:
- Service Providers: To facilitate appointment scheduling, notifications, and analytics.
- Legal Obligations: If required to comply with legal processes or government requests.
Your Privacy Rights
You can:
- Update or delete your data through your account settings.
- Contact us for assistance in accessing or modifying your data.
- Opt-out of cookies or promotional communications.
Security Measures
We use the SSL/HTTPS protocol throughout our site. This encrypts our user communications with the servers so that personally identifiable information is not captured/hijacked by third parties without authorization.
In case of a data breach, system administrators will immediately take all needed steps to ensure system integrity, will contact affected users and will attempt to reset passwords if needed.